How to create a Group Chat

This tutorial will show you how to setup a Group Chat.
 

You must be an administrator on the account and have access to our Control Panel.

 

 

Step 1: Login to Control Panel and then click the Groups envelope icon.

 

 

 

 

Step 2: Click Create Mail Group

 

 

 

 

Step 3: Set up the Mail Group Properties

1. Enter a name for this group
2. Select your domain name from the drop-down menu
3. Type each user's full email address that you want included in this group
Click Save

 

 

 

 

 

Step 4: The group you just created will be listed here.

 

 

 

Step 5: Contact us to turn on eChat for this group
You will need to send an email to our support team to have us enable group chat for the group you created.
Only authorized contact email addresses have authority to email requests for account changes, like this one. 
Anytime, you add or remove users to the group chat, you will need to email us to re-enable the group chat.

 

 

 

 

Step 6: Once you receive an email from us confirming that we have turned on group chat for your group, in Webmail go into the eChat menu.

 

 

 

 

Step 7: You will see the group you created under Aliases

 

 

 

 

Step 8: In a Group Chat window, this is what it looks like.