This tutorial will show you how to setup your Entrvst ActiveSync Account on an Android Tablet.
You must be subscribed to ActiveSync from us, otherwise this tutorial will not work for your tablet, please use the Email Setup on Android Tablets tutorial instead.
If you are on our Plan 3 and need us to enable ActiveSync for your account, please email your request to our support team before setting up your tablet.
At the time of this writing, the latest Android Tablet OS version is 7.1.1 Nougat, please make sure your tablet is updated to the latest version of Android Tablet OS to ensure the screenshots below match. We highly recommend setting up your email account when your phone is connected to Wi-Fi. If you are on 3G/4G/LTE, make sure you have good reception and can stay in one place while setting up your account.
Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish the steps will likely result in an error or incorrect setup. You must know your current email password to add your account to the native Email app on your tablet.
Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots.
Add Your Email Account to the Android Email App with Active Sync
Step 1: Touch Email
Step 2: Touch the Three Dot icon in the top right corner. If this is the first address installed skip to step 4
Step 3: Touch Settings
Step 4: Touch the + icon
Step 4: Touch Microsoft Exchange Active Sync
Step 5: Complete both fields, then touch Next
A) Type your email Address
B) Type your email password
Step 5 Continued: If you see the screen below, complete the following fields, otherwise skip to step 6
C) Type your email address
D) Type your email password
E) Type your mail server address
Not all devices/accounts will prompt you to complete this screen.
Step 6: At this prompt, touch OK
Step 7: Sync and Send Options:
A) Under the Days to sync email drop-down, select how many days of email you want to sync. We recommend 1 month, but you can choose any setting.
B) To always send email from this address, put a check in the box: Send email from this account by default.
Step 8: Enter a description for this account on your phone
Step 9: Touch the Three Dot icon
Step 10: Touch Settings
Step 11: Set your Signature, then Scroll down
Your account has been added to the Android Email App.
Optional Setting: Notifications
You can also set up "new mail" sound and visual notifications.
Under Notification Settings, set your ringtone for new mail sound notifications.