Email Setup in Apple Mail 9.x (OS X EL Capitan)

This tutorial will show you how to setup your email account in Apple Mail 9.x on OS X 10.11 El Capitan.

 

Choose your starting point: 

 

Screenshots are for reference only. Please read the instructions at each step and do not use the information in the screenshots.

 


Determine Your Mail Server Address


You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications. 

So, first let's determine your mail server address.

 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com

Replace yourdomain.com with your actual domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.

 

 

Step 2: You will automatically be redirected to your mail server.

Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.

 

 

Step 3: Please write down your mail server address, as you will need it to complete the steps below.

 


If this is the first time you are adding an account to Apple Mail...

 

Step 1: Open Apple Mail

 

 

 

 

Step 2: Select Other Mail Account... then click Continue

 

 

Step 3: Skip to account setup details

 

 


If you are adding another account to Apple Mail... 

 

Step 1: Open Apple Mail

 

 

 

 

Step 2: In the top right of your screen, you should see "Mail"
Click Mail, then click Preferences...

 

 

 

 

Step 3: Click the Accounts icon

 

 

 

 

Step 4: Click the + button on the bottom left

 

 

 

 

Step 5: Select Other Mail Account... then click Continue

 

 


Account Setup Details

 

 

Step 1: Complete the following fields:

A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Enter your email address
C) Enter your email password

Click Sign In

 

 

 

 

Step 2: Complete the following fields:

A) User Name: enter your email address again
B) Incoming Mail Server: enter your mail server address
C) Outgoing Mail Server: enter your mail server address (again)

Click Sign In. It will take approximately 1 minute to setup.

 

 

 

 

Step 3: Uncheck Notes (this is not a supported feature), then click Done

 

 

 

 

 

Step 4: Select the email account you've just created.

 

 

 

 

 

Step 5: Description: give this account a name to identify it (useful if you have multiple email accounts in Apple Mail)

 

 

 

 

 

Step 6: Click the Mailbox Behaviors tab

Under Trash, select Never for Permanently erase messages when:

 

 

 

 

 

Step 7: Click the Junk Mail icon

 

 

 

 

 

Step 8: At this prompt, click Save

 

 

 

 

 

Step 9: Uncheck Enable junk mail filtering
Close this window by clicking the red circle on the top left

 

 

 

 

 

Step 10: Click Mailboxes

 

 

 

 

 

Step 11: Under the folder listing, click on Deleted Items

 

 

 

 

 

Step 12: From the Mailbox menu, select Use This Mailbox As, select Trash Mailbox

 

 

 

 

 

Step 13: Under the folder listing, click on Junk E-mail

 

 

 

 

 

Step 14: From the Mailbox menu, select Use This Mailbox As, select Junk Mailbox

 

 

 

 

 

Step 15: Under the folder listing, click on Sent Items

 

 

 

 

 

Step 16: From the Mailbox menu, select Use This Mailbox As, select Sent Mailbox

 

 

 

 

 

Step 17: (Optional) Organize your messages by conversation.

From the View menu, select "Organize by Conversation" in the drop-down.
This will group your email messages into Conversation mode. Some people like this view, while some people do not.
You can turn it on or off here, any time.