This tutorial will show you how to manually setup your Entrvst IMAP Email Account in Outlook 2013.
Choose your starting point:
- Determine your Mail Server Address
- Adding an account to Outlook for the first time
- Adding an additional account to Outlook
- Account Setup Details
- Disable Outlook Junk Filter
Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots.
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications.
So, first let's determine your mail server address.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com
Replace yourdomain.com with your actual domain name.
For example, if your email address is email@example.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.
Step 3: Please write down your mail server address, you will need it to complete the steps below.
If you are adding an email account to Outlook for the first time, you will see this prompt.
Step 1: Click Next.
Step 2: At this prompt, Click Next.
Step 3: Skip to Account Setup Details
Adding an additional email account to Outlook
Step 1: Click the File tab
Step 2: Click Add Account.
Account Setup Details
Step 1: Select Manual setup or additional server types, then click Next.
Step 2: Select POP or IMAP, then click Next.
Step 3: Complete the following Account Settings fields:
A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Enter your email address
C) Select IMAP from the drop-down
D) Enter your mail server address twice
E) Enter your email address again
F) Enter your password
G) Slide the Mail to keep offline: slider to the right until it says All
Click More Settings...
Step 4: Click the Outgoing Server tab.
Put a check in this checkbox.
Step 5: Click the Advanced tab and complete the following fields
A) Enter 993 for the incoming server
B) Select SSL for the connection type
C) Enter 587 for the outgoing server
D) Select TLS for the connection type
E) Uncheck Do no save copies of sent items
Step 6: Click Next
Step 7: Click Close
Step 8: Click Finish.
Your account has been successfully setup.
New email will be pushed to your Inbox in real-time.
Disable Outlook Junk Filter
Please be sure to disable the Junk Filtering in Outlook.
You do not need this filtering, as we have state of the art spam filtering in place on the servers.
Step 1: Click on the Junk (drop-down) and select Junk E-mail Options...
Step 2: Select No Automatic Filtering, then click OK