Email Setup on other Android Devices

This tutorial will show you how to setup your Entrvst Email Account on other Android Devices.

 

If you have ActiveSync enabled for your account, please use our ActiveSync Setup on other Android Devices tutorial.

Because there are so many makes and models of Android Phones and Tablets, we do not have a tutorial for each one. However, setting up any Android device requires the same server and account settings, which are provided below. Your wireless carrier's tech support personnel can help walk you through setting up an email account on your phone. Additionally, there are many online tutorials available that a quick a Google search should reveal.

We highly recommend setting up your email account when your phone is connected to Wi-Fi. If you are on 3G/4G/LTE, make sure you have good reception and can stay in once place while you set up the account.

Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish the steps will likely result in an error or incorrect setup. You must know your current email password to add your account to the native Email app on your device.

Screenshots are for reference only. Please read the instructions for each step.

 

Topics Covered:

  1. Determine your Mail Server Address
  2. Add Your Email Account to an Android Device Email App

 


Determine Your Mail Server Address


You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications. 

So, first let's determine your mail server address.

 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com

Replace yourdomain.com with your actual domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.


 

Step 2: You will automatically be redirected to your mail server.

Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.

 

Step 3: Please write down your mail server address, you will need it to complete the steps below.

 

 

 


Add Your Email Account to the Android Email App

The email app you decide to use should support adding an account with the following settings.
 

INCOMING MAIL SERVER SETTINGS

1. You will setup an IMAP account
2. The incoming mail server is your mail server address
3. The incoming IMAP port is 993
4. The security type for IMAP is SSL or TLS
5. The user name is always your email address

 

OUTGOING MAIL SERVER SETTINGS

1. The outgoing mail server is your mail server address
3. The outgoing SMTP port is 587
4. The security type for SMTP is TLS
5. The user name is always your email address

Some older devices may only work with outgoing SMTP Port 465 and security type: SSL