eChat Secure Instant Messaging

Turn on/off eChat in Webmail

This tutorial will show you how to set your status in eChat via from your account in Webmail. You can set your status to Offline to turn chat "off." Step 1: To turn on eChat in webmail, navigate to the top right and select Available from the drop-down menu. Step 2: To turn off eChat in webmail, navigate to the top right and select Offline from the drop-down menu. _You can also set your status as Busy or Away._

How to use eChat Messenger in Webmail

This tutorial will review the basic functions for eChat usage in Webmail. All Email Plans include eChat, but if you have been our customer since before 2018, your account may still be on an older, legacy plan (pre- eChat). If you do not have eChat, but would like to add it to your Plan, we can help you upgrade the account - just email our support or billing team (https://www.entrvst.com/contact-us). In order for eChat to function properly, you need to enable pop-ups for webmail in your w...

How to create a Group Chat

This tutorial will show you how to setup a Group Chat. You must be an administrator on the account and have access to our Control Panel. Step 1: Login to Control Panel (https://control.entrvst.com) and then click the Groups envelope icon. Step 2: Click Create Mail Group Step 3: Set up the Mail Group Properties 1. Enter a name for this group 2. Select your domain name from the drop-down menu 3. Type each user's full email address that you want included ...

eChat Setup in Messages on Apple Mac Computers (macOS High Sierra)

This tutorial will show you how to setup eChat in the Messages application on Apple Mac Computers (macOS High Sierra). At the time of this writing, the latest Mac OS version is Sierra 10.12.6, please make sure your computer is updated to the latest version of Mac OS to ensure the screenshots below match. _Screenshots are for reference only. Please read the instructions at each step and do not use the example information in the screenshots._ ------------------------- Determine Your Ma...

eChat Setup in Messages on Apple Mac Computers (macOS Sierra)

This tutorial will show you how to setup eChat in the Messages application on Apple Mac Computers (macOS Sierra). At the time of this writing, the latest macOS version is Sierra 10.12.6, please make sure your computer is updated to the latest version of macOS to ensure the screenshots below match. _Screenshots are for reference only. Please read the instructions at each step and do not use the example information in the screenshots._ ------------------------- Determine Your Mail Ser...

eChat Setup in Mozilla Thunderbird for PC

This tutorial will show you how to setup eChat in Mozilla Thunderbird. Mozilla Thunderbird (http://support.entrvst.com/908587-Do-I-need-Mozilla-Thunderbird-) is a free mail client option that we support use of for Mac and Windows users. You can download Thunderbird for free from Mozilla and begin using it immediately. At the time of this writing, the latest version of Mozilla Thunderbird is 52.2.1, please make sure your software is updated to the latest version to ensure the screenshots ...