This tutorial will show you how to setup your Entrvst IMAP Email Account in Outlook 2016 (Version 1708).
We will show you if you have Version 1708 or not below.
Choose your starting point:
- Determine your Mail Server Address
- Is my Outlook Version 1708?
- Adding an account to Outlook for the first time
- Adding an additional account to Outlook
- Account Setup Details
- Disable Outlook Junk Filter
Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots.
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications.
So, first let's determine your mail server address.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com
Replace yourdomain.com with your actual domain name.
For example, if your email address is email@example.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.
Step 3: Please write down your mail server address, you will need it to complete the steps below.
Is my Outlook Version 1708?
If you are launching Outlook for the first time and see this prompt, you have Version 1708.
Skip the next two steps for your Account Setup Details.
If your screen does not match this one for adding a first account, then see our other Email Setup tutorial for Outlook 2016.
Adding an additional account to Outlook
Step 1: If you are adding an additional email account to Outlook, click the File tab.
Step 2: Click Add Account.
Account Setup Details
Step 1: Complete the following options:
A) Enter your full email address
B) Click Advanced Options
C) Put a check beside "Let me set up my account manually."
D) Click Connect.
Step 2: On this screen, select IMAP.
Step 3: Complete the following fields, then click Connect.
A) Enter your mail server address.
B) Enter 993.
C) Select SSL/TLS from the drop-down.
D) Enter your mail server address.
E) Enter 587.
F) Select STARTTLS from the drop-down.
Step 4: Uncheck "Set up Outlook Mobile on my phone, too." Then, click OK.
Step 5: You will see your folder on the left pane.
Step 6: Click the File tab.
Step 7: Click on the Account Settings dropdown menu, then select Account Settings...
Step 8: Double-click your email account.
Step 9: Complete the following options:
A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Uncheck Automatically test account settings when Next is clicked.
Step 10: Click Finish.
Step 11: Click Close
New email will be pushed to your Inbox in real-time, you do not need to click Send/Receive.
Disable Outlook Junk Filter
Step 1: Click on the Junk (drop-down) and select Junk E-Mail Options...
Step 2: Select No Automatic Filtering, then click OK.