ActiveSync Setup in Outlook 2016 Using Autodiscover

This tutorial will show you how to setup your Entrvst ActiveSync Email Account in Outlook 2016 using Autodiscover.

 

Note: If the screenshots in this tutorial do not match what you see, you may have Version 1708, please use this tutorial instead.
 

ActiveSync will sync email, calendar, address book, and tasks in Outlook with our Webmail.

You must be subscribed to ActiveSync for this function to work. If you are on our Plan 3 and need us to enable ActiveSync for your account, please send your request to our support department before setting up Outlook.You must be subscribed to ActiveSync for this function to work. If you are on our Plan 3 and need us to enable ActiveSync for your account, please send your request to our support department before setting up Outlook.
 

Autodiscover will automatically setup Outlook using your email address and password. 

In order for Autodiscover to work, you must be using our name servers. Or, if you are using an external DNS host/service, you must have our Autodiscover DNS records properly setup. If you find that the Autodiscover option is not working, your DNS may not be properly configured for it, but you can still refer to our manual tutorial to set up your account. 

Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots.
 

Choose your starting point: 

 


If you are adding an email account to Outlook for the first time, you will see this prompt. 

 

Step 1: Click Next.

 

 

Step 2: At this prompt, Click Next

 

 

Step 3Skip to Account Setup Details

 

 


If you are adding an additional email account to Outlook:

 

Step 1: Click the File tab.

 

 

Step 2: Click Add Account.

 

 

 


Account Setup Details

 

Step 1: Complete the following fields, then click Next

1) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
2) Enter your email address.
3) Enter your password twice. 

 

 

 

 

 

Step 2: You will receive this security alert, Click Yes.

 

 

 

 

 

Step 3: At this prompt, click Allow.

 

 

 

 

 

 

Step 4: Click Finish. Your account has been successfully added.

 

 

 

 

 


Junk Filter Settings

Please be sure to disable the Junk Filtering in Outlook.
You do not need this filtering, as we have state of the art spam filtering in place on the servers.

 

Step 1: Click on the Junk (drop-down) and select Junk E-mail Options...

 

 

 

 

Step 2: Select No Automatic Filtering, then click OK.

 

 


 

Sync Settings

 

Step 1: Click the File tab.

 

 

 

 

Step 2: Click the Account Settings (drop-down), select Account Settings...

 

 

 

 

Step 3Double click your email account.

 

 

 

 

Step 4: Move the slider all the way to the right until it says All, then click Next.

 

 

 

 

Step 5: Click Close.

 

 

 

 

 

Step 6: Click Finish.

New email will be pushed to your Inbox in real-time, so you do not need to click Send/Receive.